UX Research Repository Template

About the Research Repository Template

The Research Repository Template solves many problems around knowledge sharing and customer insights inside organizations. To break down silos between teams and build a healthy, human-centric company culture, UX researchers and designers came together and created the concept of a research hub. In this shared space, everyone can benefit from the insights and knowledge produced by UX research teams.

What is the Research Repository Template?

Put simply, the Research Repository Template contains all the information gleaned from user interviews. It serves as a database where you can look for insights and leverage decision-making. It’s also a great tool to educate your company on user research and enable teams to come up with innovative ideas based on the research findings.

The Research Repository Template also allows you to present your research with clarity, deliver insights faster and keep your report up to date, staying relevant for a longer time.

How everyone benefits from Research Repository Template

The Research Repository Template has many benefits. Above all, it helps create a company culture around research, where teams benefit from insights and make better-informed decisions. Here are a few of the pros of using repository research:

1. Connect teams around research

The Research Repository Template helps UX teams to share and advocate for UX research, connecting teams around research or even enabling them to do the research themselves, democratizing UX practices. It’s a win-win situation when research findings are used company-wide, you see strategies aligning, and results outperforming.

2. Enable teams to learn from insights

UX research teams can bring clarity to their research with a repository template and intuitively organize and track their findings. The repository in Miro acts as a database, and every team can consult and search for insights using the search bar (command+F) directly on the board. It’s also a visual way to organize your research data, providing a more guided experience for those not so familiar with UX insights.

3. Unify research across your organization

Put an end to slack pinging for data and insights! Have in one shared space your key research findings, helping to standardize and track all research in your organization, leveraging your research ops. Easily plan and conduct research across teams, and facilitate knowledge sharing with the Research Repository Template.

4. End silos

The research repository is a great way to bring awareness to leadership, involve important stakeholders in research, and give them access to valuable insights. Perfect for kickoffs, add to your project board a link to the Research Repository Template or share it with anyone leading a project that will benefit from customer insights.

Create a research hub

Setting up a research repository is not an easy task, and there are many ways of organizing and sharing research findings. Our product evangelist, Shipra Kayan, created this ready-made template keeping in mind the needs of UX research and other teams inside the organization.

The Research Repository Template allows you to organize all the information and materials related to your research in a visual, intuitive way, so that you can share it widely or consult it quickly, uncovering insights and opportunities.

The template is divided into two main sections:

Context

Add all the project’s high-level information so UX teams and others can find research specifics inside your company. This section is divided into three sub-sections:

1. Key information

Here, you gather all the information UX teams or any other team might need to understand the research or actively participate in it.

• Overview: Add info about the team and link from here to other parts of the research repository so people can easily access what interests them most.

• Schedule: Use the schedule when something is in progress or if there is a problem with the research—track all projects in one shared space, to keep consistency and a great overview. To learn more details about a given project, click on the cards.

• Requests: Use it as a ‘research backlog,’ giving the space for everyone to identify opportunities and start conversations around new research initiatives.

2. Process Documentation

Add any documents related to your research, including contracts and NDAs. This is a space where you can embed any file, links, and other resources you might find helpful to keep your team organized.

3. Completed Studies

This section of the research repository is where you share your research data. We advise you to use it when your research is almost complete, if not finished already. It’s where other teams can easily browse and look for what interests them.

• Research study dashboard: Add high-level information, use cards to add more in-depth info, and assign them to the respective owners.

• Projects: Present a summary of your research, allowing teams to view at a glance what the research is about or even add this frame to their presentations by copying and pasting it to other Miro boards.

Evergreen insights

Bring together your qualitative data, adding your personas and customer journeys. In this section, add cross-team insights and outline your focus areas and how your findings help you reach your goals.

This section is divided into:

1. Audiences: Add your user persona studies.

2. Maps: Add your customer journey maps.

3. Focus areas: Add your goals, related research, and steps to get there.