SUS Evaluation

SUS Evaluation

Measure user feedback on usability with the SUS Evaluation Template.

About the SUS Evaluation

In today's highly competitive market, it's not enough for a product or service to simply function well. Research has shown that the emotional experience of using a product or service is equally important as its functionality.

To measure this emotional experience, you can use the SUS Evaluation Template. This involves surveying with a set of questions where respondents rate their level of agreement on a scale ranging from 'Strongly Disagree' to 'Strongly Agree.' These questions evaluate various aspects of the user experience, such as ease of use, aesthetics, and overall satisfaction. This approach is valuable for comparing design iterations and evaluating the effectiveness of products and services.

Benefits of using the template

  • Use an established measure of usability to standardize your evaluations.

  • Offer a manageable numerical rating that facilitates rapid assessments.

How to use the template

  1. Share the survey with the respondents and set the timer for 5-10 minutes.

  2. Instruct the respondents to move the dot onto the 5-point scale.

  3. Remain quiet while participants adjust their responses on each question.

  4. Wait for respondents to move all 10 dots for all 10 questions. Calculate results.

Setup

  • Pinpoint the elements for evaluation.

  • Complete the evaluation by providing consistent words or phrases in the blank spaces.

  • Execute a user-centered testing session.

  • Administer The Survey following the evaluation.

Useful tips

  • Instruct them to indicate the midpoint if they are unsure.

  • Encourage them not to spend excessive time contemplating each item.

  • Compute the total score for each questionnaire.

  • Determine the average of all scores to obtain the overall value.

SUS Evaluation

Get started with this template right now.

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