Service Blueprint by Sahar Naderi
Designed with usability in mind, this template features an intuitive layout that makes it easy to map out your service process from start to finish.
With clear visual cues and plenty of space for notes and annotations, this template helps you identify pain points, opportunities for improvement, and key touchpoints along your service journey. Say goodbye to messy, confusing service blueprints and hello to streamlined, effective mapping with this template!
This template was created by Sahar Naderi.
Get started with this template right now.
Online Sketching Template
Works best for:
UX Design, Desk Research, Design Thinking
Before you go full steam ahead with a promising idea, look at it from a high level — to know how it functions and how well it meets your goals. That’s what sketches do. This template gives you a powerful remote collaboration tool for the initial stages of prototyping, whether you’re sketching out web pages and mobile apps, designing logos, or planning events. Then you can easily share your sketch with your team, and save each stage of your sketch before changing it and building on it.
Storyboard for Customer Journey Template
Works best for:
Storyboard
The Storyboard for Customer Journey template lets you map every touchpoint in the customer’s experience, from awareness to post-purchase. Capture customer actions, emotions, and pain points to better understand their journey. Ideal for marketers and CX teams, it reveals opportunities for improving customer satisfaction, driving engagement, and fostering loyalty through strategic insights and data-driven decisions
Lean UX Canvas Template
Works best for:
Desk Research, Product Management, User Experience
What are you building, why are building it, and who are you building it for? Those are the big pictures questions that guide great companies and teams toward success — and Lean UX helps you find the answers. Especially helpful during project research, design, and planning, this tool lets you quickly make product improvements and solve business problems, leading to a more customer-centric product. This template will let you create a Lean UX canvas structured around eight key elements: Business problem, Business outcome, Users and customers, User benefits, Solution ideas, Hypothesis, Assumptions, Experimentation.
Expanded Service Blueprint
Works best for:
Research & Design
The Expanded Service Blueprint provides a detailed view of your service processes and interactions. This template is ideal for comprehensive service analysis and improvement. Use it to align teams, visualize the customer journey, and identify opportunities for optimization. It's perfect for enhancing service delivery, fostering collaboration, and ensuring a seamless and efficient service experience for your customers.
Heuristic Evaluation Template
Works best for:
Design
The Heuristic Evaluation Template is a valuable tool in UX design. It relies on heuristics to identify usability issues and opportunities for improvement. Similarly, design heuristics serve as guidelines to evaluate the quality of a design solution. Following ten principles of good design can enhance the effectiveness of a product or service. Use these guidelines to evaluate your work and enhance the user experience of your design solutions.
Stakeholder Empathy Map by IASA
Works best for:
Market Research, Research & Design
Stakeholder Empathy Map Template is designed to understand the perspectives of stakeholders. It helps you capture their needs, concerns, and motivations, ensuring your projects align with stakeholder expectations and foster better collaboration.