Empathy Map -Research- template

Empathy Map [Research]

Empathy mapping is a deep dive into a user's thoughts, motivations and feelings.

We use an empathy map to articulate what we know about a particular type of user, to understand them, and to help stakeholders understand them.

We can use an empathy map to understand the reasons behind why users interact with a product or service in a certain way.

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Empathy Map [Research]

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