Discovery Interviews Template
Gather valuable information and understand different perspectives with the Discovery Interviews Template
About Discovery Interviews Template
The Discovery Interview Template allows you to gather valuable information, helping you directly communicate with individuals who can assist you in making well-informed choices regarding your products and services.
Through interviews, you can develop a deeper understanding of people and their perspectives on the world by uncovering their genuine emotions, aspirations, challenges, and viewpoints. Active listening and skillfully crafted questions are fundamental elements for conducting successful interviews.
Benefits of using the Discovery Interviews Template
Collects data firsthand from individuals.
It provokes you to question your assumptions.
Fosters a greater understanding of others' perspectives.
How to use the template in Miro
Provide an introduction, explain the purpose, and record the call if needed.
Begin with your opening inquiry.
Inquire about the details of the story. Discuss in detail.
Conclude with a final inquiry or comments. Express gratitude.
If the recording is available, examine the transcript and analyze the information.
Setup
Determine the purpose of the discussion.
Prepare talking points and questions.
Confirm a date and time for the conversation.
Useful tips
Ask open-ended questions that evoke more topics.
Don't stray away from follow-up questions.
Take notes if needed.
Consider copying and pasting from spreadsheet cells into sticky notes.
Double-click containers and elements to edit to suit your needs.
Get started with this template right now.
Customer Touchpoint Map Template
Works best for:
Desk Research, Product Management, Mapping
To attract and keep loyal customers, you have to truly start to understand them—their pain point, wants, and needs. A customer touchpoint map helps you gain that understanding by visualizing the path your customers follow, from signing up for a service, to using your site, to buying your product. And because no two customers are exactly alike, a CJM lets you plot out multiple pathways through your product. Soon you’ll be able to anticipate those pathways and satisfy your customers at every step.
Expanded Service Blueprint
Works best for:
Research & Design
The Expanded Service Blueprint provides a detailed view of your service processes and interactions. This template is ideal for comprehensive service analysis and improvement. Use it to align teams, visualize the customer journey, and identify opportunities for optimization. It's perfect for enhancing service delivery, fostering collaboration, and ensuring a seamless and efficient service experience for your customers.
User Story Map Template
Works best for:
Marketing, Desk Research, Mapping
Popularized by Jeff Patton in 2005, the user story mapping technique is an agile way to manage product backlogs. Whether you’re working alone or with a product team, you can leverage user story mapping to plan product releases. User story maps help teams stay focused on the business value and release features that customers care about. The framework helps to get a shared understanding for the cross-functional team of what needs to be done to satisfy customers' needs.
Product Development Roadmap Template
Works best for:
Product Management, Software Development
Product development roadmaps cover everything your team needs to achieve when delivering a product from concept to market launch. Your product development roadmap is also a team alignment tool that offers guidance and leadership to help your team focus on balancing product innovation and meeting your customer’s needs. Investing time in creating a roadmap focused on your product development phases helps your team communicate a vision to business leaders, designers, developers, project managers, marketers, and anyone else who influences meeting team goals.
Proto Persona Template
Works best for:
Design
Business decisions frequently rely on the personal preferences and assumptions of internal employees. However, making decisions that prioritize the needs of the individuals being served is helpful. When personas are developed effectively, they provide guidance to you and your team, ensuring that the interests of these crucial stakeholders are considered when making significant decisions.
Plant Care App Wireframe Template
Works best for:
Wireframe, UX, Design
The Plant Care App Wireframe template provides a multi-screen app wireframe along with all the necessary design pages to get started. You can easily customize the wireframe to meet the specific needs of your client or personal project. Add, remove, or adjust screens to create a smooth user flow, and personalize the design by modifying colors, typography, and layouts. Leverage our AI-powered features to further enhance your app design.