Basic Persona & Empathy Map
Basic personas and empathy maps create strategic value by incorporating during a transition process.
These tools serve as essential compasses, guiding organizations toward user-centric design, informed decision-making, and enhanced customer satisfaction.
By creating these semi-fictional characters, you can focus efforts on meeting user needs. Empathy maps add to this by fostering a deep understanding of users’ emotions, thoughts, and behaviours. This user-centric approach drives better decisions.
This template was created by Agile Centre of Enablement.
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Product Ownership Evolution Model (POEM)
Works best for:
Product Management, Planning
The Product Ownership Evolution Model (POEM) template guides product teams through the evolution of product ownership roles and responsibilities. By illustrating the transition from individual ownership to shared ownership, this template fosters collaboration and accountability. With sections for defining roles, establishing workflows, and setting expectations, it facilitates smooth transitions and enhances team effectiveness. This template serves as a roadmap for optimizing product ownership practices and driving continuous improvement.
Customer Touchpoint Map Template
Works best for:
Desk Research, Product Management, Mapping
To attract and keep loyal customers, you have to truly start to understand them—their pain point, wants, and needs. A customer touchpoint map helps you gain that understanding by visualizing the path your customers follow, from signing up for a service, to using your site, to buying your product. And because no two customers are exactly alike, a CJM lets you plot out multiple pathways through your product. Soon you’ll be able to anticipate those pathways and satisfy your customers at every step.
The Lightning Product Audit
Works best for:
Product Management, Planning
The Lightning Product Audit template streamlines product evaluation processes with a comprehensive framework. By assessing key areas such as market fit, user experience, and feature performance, this template enables teams to identify strengths, weaknesses, and areas for improvement swiftly. With sections for conducting SWOT analysis, user feedback review, and competitive benchmarking, it facilitates data-driven decision-making and prioritization. This template serves as a catalyst for refining product strategies and driving continuous improvement.
The Product HQ— your product's source of truth
Works best for:
Product Management, Planning
An HQ for all your product thinking. A central place for you and your team to articulate and cultivate your point of view with regard to the concept at hand (be it a product, a service or something in between).
Product Management - Product Flow
Works best for:
Product Management, Planning
Product Management - Product Flow template enables product managers to visualize and streamline product development processes. By mapping out key stages, tasks, and dependencies, this template enhances workflow transparency and coordination. With features for identifying bottlenecks and optimizing resource allocation, it empowers teams to improve efficiency and accelerate product delivery. This template serves as a valuable tool for ensuring smooth product development and launch processes, ultimately driving better outcomes.
Product Inception Canvas
Works best for:
Product Management, Planning
The Product Inception Canvas template facilitates collaborative sessions for defining product visions and strategies. By exploring product goals, user needs, and market opportunities, this template aligns teams around a shared vision. With sections for defining product features, prioritizing initiatives, and setting success criteria, it provides a structured framework for product inception. This template serves as a launchpad for innovative product ideas, guiding teams through the initial stages of product development and setting the foundation for success.